STAT medical courier runs without the chaos
How independents handle STAT specimen runs — ETAs, exceptions, and handoff proof without overpromising. Mid-South ops guide.
STAT runs are where independents win or lose trust. Clear ETAs, exception notes, and the same chain-of-custody habit as routine stops.
Ops pattern
- Confirm pickup window and receiving lab
- Log bag ID on the specimen run manifest
- Capture release + receive on the CoC form
- Note waits / refusals for the invoice
- Price the premium with the rate calculator
Software when STAT volume grows
VialOps — route board, stop proof, custody log, per-stop invoice.
Not a HIPAA certification. Not licensing advice. Ops guide only.
FAQ
Is VialOps a marketplace
No. It’s ops software and free tools for couriers who run their own Mid-South book.
Do you certify HIPAA
No. Not a HIPAA certification or compliance seal.
What free tools help
Chain of custody form, startup checklist, and rate calculator.