Medical courier wait-time policy that clinics accept
A simple wait-time policy for independent medical couriers — grace minutes, billable wait, how to note it on the invoice.
Write the grace window before you pitch. Example ops pattern (customize with your advisor): 10–15 minute grace, then billable wait in 15-minute blocks. Log the wait on the run sheet so the invoice matches.
Tools
Ops guide only — not legal counsel. Not a HIPAA certification. Not licensing advice.
FAQ
Is VialOps a marketplace
No. It’s ops software and free tools for couriers who run their own Mid-South book.
Do you certify HIPAA
No. Not a HIPAA certification or compliance seal.
What free tools help
Chain of custody form, startup checklist, and rate calculator.