When to add a second medical courier driver
Signals it’s time for a second driver on Mid-South specimen routes — windows slipping, STAT overflow, invoice load. Ops guide.
Add capacity when windows slip, STAT can’t fit, or you’re invoicing faster than you can run. Train the same CoC habit on day one.
Before you hire
- Document routes on a manifest
- Standardize stop proof
- Price with the rate calculator
Fleet software
VialOps Fleet $249 (≤10 drivers).
Ops guide only. Not employment or licensing advice. Not a HIPAA certification.
FAQ
Is VialOps a marketplace
No. It’s ops software and free tools for couriers who run their own Mid-South book.
Do you certify HIPAA
No. Not a HIPAA certification or compliance seal.
What free tools help
Chain of custody form, startup checklist, and rate calculator.